Privacy Policy

EV Insights Last updated: 29th July 2026

1. Introduction
EV Insights ("we", "us";, "our") helps researchers and pharmaceutical companies
forge better patient partnerships, moving from insight to impact through data-driven
thinking and close collaboration. This includes our AI assistant, Ellie, which supports
this work.
This policy explains how we collect, use, and protect personal data when you visit our
website at [website URL] or otherwise interact with us. It's written to comply with the
UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our website is built and hosted on the Wix platform, which acts as a data processor
on our behalf (see Section 4).
We are the data controller responsible for your personal data. If you have any
questions about this policy or how we handle your data, you can contact us using the
details in Section 8.
 Company name: EV Insights
 Contact email: ellie@ev-insights.co.uk

2. What personal data we collect
We collect the following categories of personal data to provide and improve products
for our clients,
Contact form data when you get in touch through our website, we collect:
 Your name
 Your email address
 Occupation/role
 Any information you include in your messag
We may also collect or use the following special category information, for example
should you choose to share this with us in your contact form message. This
information is subject to additional protection due to its sensitive nature:
• Health information
Website analytics and usage data When you browse our website, we automatically
collect:
 IP address
 Browser type and version
 Device information

 Usage data (including information about how you interact with and use our
website, products and services)
 Cookie identifiers (see Section 5)
We do not collect account or login data, and we do not currently use third-party
platforms (such as CRMs, email marketing tools, or external analytics providers) to
process this data. If this changes, we will update this policy and, where required, seek
your consent.

3. How we use your personal data and our legal basis
We use your name, email address, and message content to respond to your enquiry
via the contact form, relying on our legitimate interests in responding to enquiries, or
on your consent where you've clearly given it.
We use analytics and usage data, including cookie identifiers, to understand how
visitors use our site and to improve it, relying on our legitimate interests or, for non-
essential cookies, on your consent (see Section 5).
We may use any of the above data to comply with legal obligations, where required to
do so.
We only use your data for the purpose it was collected for, unless we reasonably
consider we need to use it for another compatible reason.

4. Who we share your data with
We do not sell your personal data, and we do not currently share it with third-party
tools or platforms for processing.
We may need to share limited data with:
 Wix.com, our website hosting and platform provider, who stores our website
and any data submitted through it (such as contact form entries), acting as a
data processor on our instructions
Where necessary, we may transfer personal information outside of the UK. When
doing so, we comply with the UK GDPR, making sure appropriate safeguards are in
place.
For further information or to obtain a copy of the appropriate safeguard for any of the
transfers below, please contact us using the contact information provided above.
Organisation name: Wix
Category of recipient: Website Development Platform
Country the personal information is sent to: United States
How the transfer complies with UK data protection law: Addendum to the EU Standard
Contractual Clauses (SCCs)
 Regulators, law enforcement, or professional advisors, where we are legally
required to do so

If we introduce new third-party services in future (for example, email marketing or
analytics tools), we will update this policy to name them and explain how they use
your data.

5. Cookies
Our website is built on Wix, which automatically sets certain cookies needed to make
the site function (for example, to remember your session or display the site correctly).
These are essential cookies and don't require consent.
If we enable any additional cookies in future — for example, for analytics or marketing
— these would only be non-essential and we would ask for your consent via a cookie
banner before setting them.
You can control or delete cookies at any time through your browser settings. Blocking
essential cookies may affect how the website functions. For more detail on the
cookies Wix itself uses across its platform, see Wix's Cookie Policy.

6. How long we keep your data
We keep personal data only for as long as necessary for the purpose it was collected:
 Contact form enquiries: retained for up to 5 years from your last contact with
us, after which they are deleted unless we have an ongoing relationship with
you or a legal reason to keep them longer
 Analytics data: retained for up to 26 months, after which it is deleted or kept
only in an aggregated, anonymised form

7. Your rights
Under UK GDPR, you have the right to:
 Access the personal data we hold about you
 Rectification of inaccurate or incomplete data
 Erasure of your data in certain circumstances
 Restrict or object to our processing of your data
 Data portability, where applicable
 Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us using the details below. We'll respond
within one month, as required by law.
You also have the right to lodge a complaint with the UK's supervisory authority, the
Information Commissioner's Office (ICO), at ico.org.uk or by calling 0303 123 1113.

8. Contact us
If you have questions about this policy or how we handle your personal data, please
contact us at:

EV Insights Email:
If you remain unhappy with how we’ve used your data after raising a complaint with
us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

9. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for
legal reasons. The "last updated"; date at the top shows when it was last revised. We
encourage you to review it periodically.